diff --git a/Frequently-Asked-Questions-(FAQ).md b/Frequently-Asked-Questions-(FAQ).md
index 648da67..45de0dc 100644
--- a/Frequently-Asked-Questions-(FAQ).md
+++ b/Frequently-Asked-Questions-(FAQ).md
@@ -3,6 +3,13 @@ It's probably in the system tray (near your clock).
 
 Besides that you might be missing [Visual C++ Redistributable for Visual Studio 2012 Update 4 64 bit](https://www.microsoft.com/en-au/download/confirmation.aspx?id=30679), it's required for some API's we use.
 
+### Logitech support does not work
+Try installing Microsoft Visual C++ 2012 Redistributable (x64) version **11.0.61030.0**
+https://download.microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/vcredist_x64.exe
+
+And Microsoft Visual C++ 2015 Redistributable (x64) version **14.0.24215**
+https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x64.exe
+
 ### My custom G810 profiles have gone missing since 1.4.0.0
 This is because the G810 and G910 no longer share the same profiles (with Logitech's new SDK the G910 now has more LEDs)